SUD Counselor / Case Manager (Bilingual Preferred) - FSC - OP


SUD Counselor / Case Manager (Bilingual Preferred) - Position #1417


First Street Center - OP


3636 North 1st Street, Suite 135  Fresno, CA 93726


Keith Ennis, Program Director


(559) 225-1464


Monolingual: Class 104 ($15.99-$21.05/hour)

Bilingual: Class 109 ($16.81-$22.12/hour)


Full-Time, Hourly, Non-Exempt





We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



The Case Manager reports to the Program Director and Supervising Case Manager and provides services which will assist individuals in gaining access to needed medical, social, housing, economic, educational, and other services as directed by the Program Director and Supervising Case Manager. 


  1.  Assist in the accomplishment of the case management plan for the adults under the supervision of the Program Director by screening, evaluation, and identification of specific case management activities as identified in the individual service plan.

  2.  Provide services to a caseload of clients assigned by the Program Director or Supervisor.

  3.  Prepare a client specific treatment plan based on the client's current status, needs, and capabilities.

  4.  Update client treatment plans as required.

  5.  Maintain appropriate case note recording documentation as per contract guidelines.

  6.  Participate in a variety of in-service training, seminars, and practicum.

  7.  Attend staff meetings.

  8.  Attend supervision meetings with the Supervising Case Manager in any form that the Program Director requires.

  9.  Consult and collaborate with referring agents and community partners regarding treatment status, progress, and planning. 

  10.  Provide Officer of the Day duties.

  11.  Conduct individual counseling sessions with clients.

  12.  Conduct and facilitate group counseling sessions as assigned by the Program Director or Supervisor.

  13.  Coordinate with supervisors about important matters such as medical, disciplinary and program progress, and always notify all involved agencies regarding admissions, no-shows, and discharges.

  14.  Detail and implement appropriate reports and actions on client misbehavior and rule violations.

  15.  Perform other tasks when asked by the Supervising Case Manager, Program Director, or designee.

  16.  Will think and act quickly and efficiently in emergencies. 

  17.  Comply with all Turning Point Safety policies and procedures, including but not limited to workplace safety, reporting work-related injuries, Infection Control and preventing potential safety risks for staff, clients, and others.

  18.  Will drive on Agency business.

  19.  Punctual and regular attendance is an essential responsibility of each employee at Turning Point. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided.

  20.  Other duties as assigned by the Program Director and/or Supervising Case Manager. Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.


  1.  Must be certified/registered with a state drug and alcohol abuse authority by a certifying body approved by the State of California- DHCS.

  2.  Two (2) years' experience as a substance abuse professional, one of which must involve providing treatment to substance-abusing offenders is preferred.

  3.  Communicate effectively in written and spoken English. 

  4.  Work effectively with diverse ethnic, religious, socioeconomic and professional groups of people.

  5.  Plan, coordinate, and facilitate services for substance use disorders and mentally ill adult offenders supervised by Fresno County Probation.

  6.  Screen and evaluate potential clients for the identification of case management/residential services and other activities.

  7.  Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint.

  8.  Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated by all laws.  Agency insurer authorization is required. 

  9.  Ability to pass a criminal background check.

  10.  Ability to pass a pre-employment physical, drug screen, general physical, and TB test.

  11.  Must maintain good relationships with consumers, co-workers, government and civic representatives, as well as community members within whom the Agency is transacting business, and professionally relate to them.


  1.  Communicate effectively in written and spoken Spanish.

  2.  Required ability to communicate effectively with monolingual Spanish speaking clients and families for all clinical purposes.

  3.  Assist with phone calls for Spanish clients.

  4.  Required to provide language translations for case managers and Physicians on a periodic basis.

  5.  Minimal adequate competency in the Spanish language as evidenced by successful passage of the TPOCC Spanish Competency Test.

  6.  Other translation tasks as required.