Personal Service Coordinator (Bilingual Preferred) - Rural Mental Health


Personal Service Coordinator (Bilingual Preferred) - Position #560


Rural Mental Health - Multi Sites - Fresno County


40 E. Minarets Avenue, Pinedale, CA 93650


Jeanine Parks, Personal Service Coordinator Supervisor


(855) 343-1057


Monolingual: Class 104 ($15.99 - $21.05/hour)

Bilingual: Class 109 ($16.81 - $22.12/hour)


Full-Time, Hourly, Non-Exempt





We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


The Personal Service Coordinator reports to the Program Director and will provide services which will assist individuals in gaining access to Medi-Cal eligibility, medical, social, housing, educational and other services.


1.  Assist in the accomplishment of the case management plan for mentally ill children, adolescents, and adults under the supervision of the Program Director by screening, evaluation, and identification of specific case management activities as identified in the individual service plan.

2.  Maintain appropriate case recording documentation as per the Rehab option Medi-Cal guidelines, case recording and other contract guidelines.

3.  Attend weekly staff meetings.

4.  Attend weekly supervision meetings with the case management coordinator in any form that the Program Director directs.

5.  Provide effective and thorough feedback to the referring agent for specific cases which have been referred to the program.

6.  Provide direct services as outlined in the individual service plan.

7.  Refer cases to the appropriate County Department of Mental Health Case Management Services and other appropriate resources as is applicable.

8.  Perform other tasks when asked by the Program Director, as time allows.

9.  Will drive your personal car on Agency business including picking up, transporting and dropping off clients.

10. Comply with all Turning Point Safety policies and procedures, including but not limited to workplace safety, reporting work-related injuries, Infection Control and preventing potential safety risks for staff, clients, and others.

11. Punctual and regular attendance is an essential responsibility of each employee at Turning Point. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided.

12. Other duties as assigned by the Program Director. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


1.  Bachelors' degree in social work or counseling in a related field. 

2.  One (1) year experience working in a similar or related field.

3.  Ability to communicate effectively in written and spoken Spanish is preferred.

4.  Work effectively with diverse ethnic, religious, socioeconomic and professional groups of people.

5.  Plan, coordinate and facilitate services for mentally ill children, adolescents, and adults.

6.  Screen and evaluate potential clients for the identification of case management/residential services and other activities.

7.  Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint.

8.  Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws.  Agency insurer authorization is required. 

9.  Ability to pass a criminal background check.

10. Ability to pass a pre-employment physical, drug screen, general physical, and TB test.

11. Must maintain good relationships with consumers, co-workers, government and civic representatives, as well as community members within whom the Agency is transacting business, and relate to them in a professional manner.


1.  Communicate effectively in written and spoken Spanish.

2.  Required ability to communicate effectively with monolingual Spanish speaking clients and families for all clinical purposes, including therapy and assessments.

3.  Assist with phone calls for Spanish speaking clients.

4.  Required to provide language translations for case managers and Physicians on a periodic basis.

5.  Minimal adequate competency in the Spanish language as evidenced by successful passage of the TPOCC Spanish Competency Test.

6.  Other translation tasks as required.