Personal Service Coordinator (Bilingual Preferred) - CCOS


Personal Service Coordinator - Position #493 


Central County One Stop


113 South M Street, Tulare, CA 93274


Margherita Pingitore, Clinical Services Supervisor


(559) 687-8713


Monolingual: Class 104 ($15.99 -$21.05/hour)

Bilingual:  Class 109 ($16.81-$22.12/hour)


Full-Time, Hourly, Non-Exempt


Until Filled



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


The Personal Service Coordinator B reports to the Program Director and provides direct services to clients, agencies and other professionals. 


  1.  Assist in the accomplishment of the case management plan for the mentally ill children, adolescents, and adults under the supervision of the Program Director by screening, evaluation and identification of specific case management activities as identified in the individual service plan.

  2.  Maintain appropriate case recording documentation as per the Rehab option Medi-Cal guidelines, case recording and other contract guidelines.

  3.  Attend job related conferences and also participate in a variety of in-service training, seminars, and practicum.

  4.  Attend weekly staff meetings.

  5.  Attend weekly supervision meetings with the case management coordinator in any form that the coordinator directs.

  6.  Provide effective and thorough feedback to the referring agent for specific cases which have been referred to the program.

  7.  Provide direct services as outlined in the individual service plan.

  8.  Refer cases to the appropriate County Department of Mental Health Case Management Services and other appropriate agencies resources as is indicated.

  9.  Provide supervision and monitoring of residents.

  10.  Ensure that clients comply with schedules.

  11.  Detail and implement appropriate reports and actions on client misbehavior and rule violations.

  12.  Perform other tasks when asked by the Service Coordinator or Program Director, as time allows.

  13.  Will drive on Agency business.

  14.  Think and act quickly and efficiently in emergencies. 

  15.  Comply with all Turning Point Safety policies and procedures, including but not limited to: workplace safety, reporting work related injuries, Infection Control and preventing potential safety risks for staff, clients and others.

  16.  Punctual and regular attendance is an essential responsibility of each employee at Turning Point.  Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided.

  17.  Other duties as assigned by the Program Director.  Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.


  1.  Bachelor's degree in social work or counseling in a related field.  One years' experience working in a similar or related field.

  2.  Communicate effectively in written and spoken English.  Ability to communicate effectively in written and spoken Spanish may also be required.

  3.  Work effectively with diverse ethnic, religious, socioeconomic and professional groups of people.

  4.  Plan, coordinate, and facilitate services for mentally ill children, adolescents, and adults.

  5.  Screen and evaluate potential clients for the identification of case management/residential services and other activities.

  6.  Possession of valid driver's license and access to a dependable means of transportation that is properly insured and operated per requirements of all laws.

  7.  Ability to use the equipment necessary to complete the responsibilities of the job.

  8.  Ability to pass a pre-employment physical, drug screen, general physical, and TB test.

  9.  Ability to obtain criminal records clearance check.

  10.  Must maintain good relationships with consumers, co-workers, government and civic representatives, as well as community members within whom the Agency is transacting business, and relate to them in a professional manner.


  1.  Communicate effectively in written and spoken Spanish.

  2.  Required ability to communicate effectively with monolingual Spanish speaking clients and families for all clinical purposes. 

  3.  Assist with phone calls for Spanish clients.

  4.  Required to provide language translations for case managers and Physicians on a periodic basis.

  5.  Minimal adequate competency in the Spanish language as evidenced by successful passage of the TPOCC Spanish Competency Test.

  6.  Other translation tasks as required.