Direct Service Aide - Journey On


Direct Service Aide - Position #352


Ukiah Journey On


16 Lorraine Street, Ukiah, CA 95482


Haley Andersen, Program Director


(707) 463-1158


Class 73 ($13.22 - $15.46/hour)


Part Time, Hourly, Non-Exempt


Until Filled



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


The Direct Service Aide reports to the Program Coordinator and/or Program Director/Facility Administrator and provides direct care services specialized to assist residents of the program in achieving their treatment goals, under the supervision of the Program Coordinator.


1.  Assist in the accomplishment of the treatment plan for residents, under the supervision of the Program Coordinator.

2.  Maintain appropriate case recording documentation as per agency and contract guidelines including actions of resident misbehavior and rule violations.

3.  Transport patients to doctors' appointments and laboratories for tests

4.  Conduct daily living skills sessions and re-socialization activity groups.

5.  Attend staff meetings as required, including weekly supervision meetings with the Program Coordinator.

6.  Attend job-related conferences and also participate in a variety of in-service trainings, seminars, and practicum.

7.  Participate in carrying out individual and group treatment programs for residents and encourage resident participation in treatment activities.

8.  Motivate residents to develop self-reliance in daily living.

9.  Observe patient's physical condition and behavior; report significant changes to the Program Coordinator.

10.  Responsible for ensuring staffing ratio is at a minimum by being able to work any and all shifts upon request.

11.  Respond to emergency health situations in appropriate manner as defined by emergency first aid training.

12.  Thinks and acts quickly and efficiently in emergencies.

13.  Comply with all Turning Point Safety policies and procedures, including but not limited to: workplace safety, reporting work related injuries, Infection Control and preventing potential safety risks for staff, clients and others.

14.  Will drive on Agency business.

15.  Punctual and regular attendance is an essential responsibility of each employee at Turning Point. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided

16.  Other duties as assigned by the Program Coordinator/QMRP and/or Deputy Regional Director.  Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.


1.  High school diploma or equivalent AND two (2) years' experience in the field of direct care, mental health or developmental disabilities OR completion of a Certified Nursing Assistant (CNA) program AND three (3) years full-time experience in a group home setting OR

2.   Any three (3) year combination of experience and education that could likely provide the required knowledge, skills, and abilities needed to motivate clients to complete their program.

3.  Must meet the minimum age of 21 pursuant to California Health & Safety Code Section 1562. 

4.  Ability to communicate effectively in written and spoken English. 

5.  Ability to write acceptable progress reports required for treatment documentation.

6.  Work effectively with diverse ethnic, religious, socio-economical, and professional groups.

7.  Competently provide direct services for Developmentally Disabled residents of the facility.

8.  Understand and apply principles and techniques involved in the care and treatment of individuals or groups of Developmentally Disabled clients.

9.  Recognize contraindications, side-effects, and signs of medication complications and report to the Program Director.

10.  Analyze potentially dangerous situations accurately and take effective action.

11.  Provide input to the Program Director and/or QMRP-SW as relates to the treatment programs for the residents.

12.  Understand and follow written and oral directions.

13.  Establish and maintain effective working relationships with others.

14.  Must be certified in emergency first aid procedures prior to working alone with any client.

15.  Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws.  Agency insurer authorization is required. 

16.  Ability to use the equipment necessary to complete the responsibilities of the job.

17.  Ability to pass a pre-employment physical, drug screen, general physical, and TB test.

18.  Ability to pass a criminal background check.

19.  Must maintain good relationships with consumers, co-workers, government and civic representatives, as well as community members within whom the Agency is transacting business, and relate to them in a professional manner.