Casework Supervisor / Assistant Center Manager - Belgravia Center


Casework Supervisor / Assistant Center Manager - Position #1420


Belgravia Center


2904 Belgravia Avenue, Fresno, CA 93721


Jimmy Martinez, Program Manager


(559) 334-6432


Class 130 ($2.100.51-$2,362.79/semi-monthly)


Full-Time, Salaried, Exempt


Until Filled



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


The Casework Supervisor / Assistant Center Manager reports to the Center Manager and is responsible for assisting the Center Manager in the leadership, development, and management of all activities of the program.


  1.  Be responsible for all facility operations in the absence of the Center Manager.

  2.  Represent the program in public meetings as directed.

  3.  Supervise staff in the absence of the Center Manager. 

  4.  Implement orientation and training of staff.

  5.  Be present at the facility to resolve any major problems. 

  6.  Maintain cooperative working relationships with funding agency staff members.

  7.  Assist in billing.

  8.  Conduct audits of program logs, case files, and operational forms for compliance with SOW.

  9.  Audit visitor log weekly.

  10.  Audit urine and breath testing log monthly.

  11.  Audit passes (daily/weekly).

  12.  Audit search logs weekly.

  13.  Audit case files (case record reviews) monthly.

  14.  Based on audits, issue corrective memos to staff as needed.

  15.  Collects, compiles, and analyzes data to ensure compliance with Statement of Work. 

  16.  Prepares oral and written reports for Center Manager or Administration staff as directed. 

  17.  Works with other agencies and departments to secure information for the preparation of required reports.

  18.  Answers inquiries concerning codes, rules, procedures, and programs.

  19.  Assess training needs; develops and conducts in-house training programs.

  20.  Attends and participates in meetings, seminars, conferences, and workshops.

  21.  Assists in the compilation of and maintains program operations manuals for all positions.

  22.  Monitors case files for accuracy and completeness.

  23.  Be responsible for the timely completion of all participant orientations to the PSC and development of all participant ITPs.

  24.  Be responsible for the coordination and efficient management of program services, casework functions and supervision of caseworker, job developer and monitor staff.

  25.  Monitor the procedure governing casework services, strategize the sequence of services and ensure participants' progress and recommend to the caseworker, monitors, probation staff and participants corrective measures when progress is substandard.

  26.  Provided supervision and direction to caseworkers, job developer, and monitors to ensure they perform their duties according to the provisions of the contract and local policy.

  27.  Be responsible for the secure storage of participant records.

  28.  Participate in monthly case conferences of all participants.

  29.  Ensures that residents understand and follow program rules and procedures.

  30.  Implements appropriate disciplinary actions and maintains log of all incident reports and  dispositions thereof.

  31.  Performs resident monitoring activities.

  32.  Develop treatment plans for clients.

  33.  Provide individual and group counseling geared toward the resident's specified goals and objectives.

  34.  Plan, organize, and implement special groups and seminars for residents.

  35.  Assist the residents in appropriate utilization of referral services.

  36.  Obtain information necessary from each resident to complete the reporting requirements.

  37.  Serve as a resource person with regard to education and training opportunities available in the community for clients.

  38.  Thinks and acts quickly and efficiently in emergencies.

  39.  Comply with all Turning Point Safety policies and procedures, including but not limited to: workplace safety, reporting work related injuries, Infection Control and preventing potential safety risks for staff, clients and others.

  40.  Will drive on Agency business.

  41.  Employees are expected to manage their cell phone use so that the Agency cell phone stipend covers all business usage.  Any calls not covered by the stipend are to be made on a company landline phone.

  42.  Punctual and regular attendance is an essential responsibility of each employee at Turning Point. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours are disruptive and must be avoided.

  43.  Other duties as assigned by Center Manager.  Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice


  1.  Education achievement or experience equivalent to a Bachelor's degree in an appropriate field of study or work.

  2.  Ability to supervise staff and work effectively with criminal justice system clients.

  3.  Current certified training in emergency first aid and CPR procedures.

  4.  Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint.

  5.  Ability to operate within Electronic Medical Records (EMR) system. 

  6.  Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws.  Agency insurer authorization is required. 

  7.  Ability to pass a criminal background check.

  8.  Ability to pass a pre-employment physical, drug screen, general physical, and TB test.

  9.  Must maintain good relationships with consumers, co-workers, government and civic representatives, as well as community members within whom the Agency is transacting business, and relate to them in a professional manner.

  10.  Must be available by cell phone as needed.