Case Manager (Part-Time) - Casa de Robles 3


Case Manager - Position #1411


Casa de Robles 3


598 South Main St., Porterville, CA 93257


Nancy Palafox, Program Director


(559) 636-7240


Class 104 ($15.99-$21.05/hour)


Part-Time, Hourly, Non-Exempt


Until Filled



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


The Case Manager reports to the Program Director and will provide case management and assist residents in their activities and in their progress toward daily/weekly/long-term goals as needed. 


  1.  Complete resident service plan and help the resident to achieve identified goals.

  2.  Provide residents with instruction, as related to specific supportive needs. 

  3.  Conduct resident intakes, enter required data into HMIS, update assessments and documents in HMIS.

  4.  Assure that the residents understand and follow program rules and procedures by explaining rules and procedures to them and making sure each resident has a copy.

  5.  Complete documentation as needed to include specialized incident reports.

  6.  Maintain relevant relationships with all referral sources.

  7.  Work along with other staff regarding the coordination of resident activities and socialization; maintain a safe environment.

  8.  Serve as a resource person with regard to decision-making challenges that may arise.

  9.  Assist the Program Director in coordinating program operations and service delivery.

  10.  Linkage with community resources focusing on housing.

  11.  Work cooperatively with partner agencies, including housing authorities, Kings / Tulare Homeless Alliance, City of Porterville, etc.

  12.  Work with / join Outreach / Navigator teams.

  13.  Observe and address correction of assigned household duties including all safety issues.

  14.  Become familiar with California Tenant Laws and how they relate to HUD Permanent Housing Program.  Become familiar with how to enroll a resident which includes rental agreement, HUD's 30% rent calculation, the program participation agreement, and all other HUD related documentation including entry in the HMIS data system.

  15.  Thinks and acts quickly and efficiently in emergencies.

  16.  Will drive on agency business as needed.

  17.  Comply with all Turning Point safety policies and procedures, including (but not limited to): workplace safety, reporting work related injuries, Infection Control and prevention of potential safety risks for staff, clients and others.

  18.  Other duties as assigned by the Program Director.  Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.


  1.  High School Diploma.

  2.  Two (2) years' experience in a residential setting, with an emphasis on supportive housing services for individuals with mental illness.

  3.  Ability to work effectively with program residents, who are diagnosed with chronic mental illness.

  4.  Current certified training in emergency first aid procedures and CPR.

  5.  Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint.

  6.  Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws.  Agency insurer authorization is required. 

  7.  Ability to pass a criminal background check.

  8.  Ability to pass a pre-employment physical, drug screen, general physical, and TB test.

  9.  Must maintain good relationships with consumers, co-workers, government and civic representatives, as well as community members within whom the Agency is transacting business, and relate to them in a professional manner.